l'Ermitage Privacy Policy
 

Summary

 

Any personal and non-personal information we receive from you is purely for the purpose of ensuring your holiday with us is a pleasant and relaxing occasion. We do not and will not  forward it to anyone else for any reason without first getting your permission.


l'Ermitage (the "Company") is committed to maintaining robust privacy protections for our custom. Our Privacy Policy ("Privacy Policy") is designed to help you understand how we may collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.
 
For the purposes of this Agreement, "Site" refers to the Company’s website, which can be accessed at https://gite.uk

"Service" refers to the Company’s services accessed via the Site, in which users can peruse our gîte facilities and begin the booking process.
 
The terms "we", "us", and "our" refer to the Company.

"You" refers to you, as a user of our Site or our Service.

By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

  I. INFORMATION WE COLLECT

  We collect "Non-Personal Information" and "Personal Information."
 
Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.

Personal Information includes your email, home address and contact telephone number which you submit to us through the booking process at the Site.

  Information collected via Technology

  To use the Service you do not need to submit any Personal Information. To use the Service thereafter, you do not need to submit further Personal Information. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilising our services, both on an individual and aggregate basis. For example, the Company may use cookies to collect the following information:
 
The Company does not create, install or use any persistent or session cookies; however, our host service provider, WIX may do so. They do not however make any information they may collect available to us, the Company.

Children’s Privacy
 

The Site and the Service are not directed to anyone under the age of 13.  The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at info@gite.uk.

II. HOW WE USE AND SHARE INFORMATION

Personal Information

We do not sell, trade, rent or otherwise share for any purpose your Personal Information with anyone. The one exception is that we do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law. But we would fight tooth and nail to not do this without your prior agreement and consent.

Non-Personal Information

In general, we use Non-Personal Information to help us improve the Service and customise the user experience. We also aggregate Non-Personal Information in order to track trends and analyse use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

III. HOW WE PROTECT INFORMATION

Our website is encrypted with industry standard SSL certificates. Further, we do not directly store any customer data, personal or otherwise, in any electronic form, with the possible exception of e-mails.

IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes. In general, we do not send out any marketing material and if we do inadvertently send you an unwanted communication, just let us know by e-mailing us at info@gite.uk - we will then ensure our error is not repeated.

V. LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service.  Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

VI. CHANGES TO OUR PRIVACY POLICY

 The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
 
VII. CONTACT US

  If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to info@gite.uk

Last Updated: This Privacy Policy was last updated on 13th September 2019.

CONTACT US

If you require any help or more detailed information, please do not hesitate to contact us, the owners, Jan & Bill Parker. We will always do our utmost to assist you in any way we can.

l'Ermitage, 

le Bourg

24450 St-Priest-les-Fougères,
Dordogne,
France.

© 2019

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